At Corsa® Tires, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information when you interact with us online or in-person. Please read this in its entirety to understand our privacy practices.
Collection of Information
We collect personal information that you voluntarily provide to operate, enhance, and personalize your experience. This includes:
- Contact details such as name, email, phone number, and address
- Vehicle information like make, model, and tire specifications
- Feedback, reviews, or submissions you provide
- Payment information and transaction history
- Location and GPS data if enabled on your device
We may also automatically collect non-identifying information about your device including browser type, operating system, IP address, and page interactions. This provides website analytics to improve our services.
When you visit our stores, we may collect information via security cameras and other technologies to protect premises and ensure excellent service.
Use of Information
The personal information we collect allows us to provide you with the services, products, and experiences you request. Ways we may use your information include:
- Completing tire purchases, installations, warranty claims, and other transactions
- Responding to inquiries, feedback, or reviews
- Sending product updates, newsletters, offers, and promotions
- Analyzing your vehicle and tire needs to provide recommendations
- Locating the nearest Corsa® Tires store based on GPS or zip code
- Improving our website design, functionality, and offers
- Enhancing in-store service through customer profiles and purchase history
We only process your information when necessary to deliver services, comply with legal obligations, or administer our business.
Sharing and Disclosure
We do not sell or rent your personal information to third parties for marketing. However, we may share your data with affiliates, partners, or contractors in order to:
- Fulfill orders and provide purchases or services you request
- Process payments, rebates, warranty claims
- Offer improved tire recommendation tools
- Conduct analytics to improve our website and offerings
- Administer contests or promotions you enter
We only share information required for that third-party to complete the specified task. They are prohibited from using it for other purposes.
Corsa® Tires may also disclose personal data when obligated to comply with legal processes, investigations, court orders, or subpoenas. We will notify users of such disclosures unless prohibited by law.
Protection of Information
Safeguarding your data is incredibly important to us. We employ security measures such as:
- Encryption of sensitive information in transit and storage
- Firewall and network protection systems
- Access controls and employee training on handling data
- Monitoring systems to detect and stop threats
While we strive to protect your personal information, no security measures can be 100% foolproof. We cannot guarantee prevention of all loss, misuse, unauthorized access, disclosure, or modification of data.
Data Retention
We retain your personal information only as needed to fulfill business purposes, comply with the law, or resolve disputes. Factors include:
- Duration of your Corsa® Tires account
- Time since your last purchase, request, or interaction
- Legal obligations to keep records
- Statute of limitations periods for contracts, liability, or regulations
Once information is no longer necessary and we are not legally required to keep it, we securely delete or destroy records.
Children’s Privacy
Our websites and services are not directed toward children under age 13. We do not knowingly collect personal data from children. If we discover that a child has provided information without parental consent, we will promptly delete it. Please contact us if you believe your child’s data has been submitted so we can take appropriate action.
Your Privacy Choices
You have options regarding how we use your personal information.
Accessing, Correcting, Updating Data
You may review, edit, or delete your account information at any time. Contact us regarding other data we collect.
Communications Preferences
Opt out of marketing emails or texts by clicking “unsubscribe” or updating preferences. You will still receive service notifications.
Location Data
Disable location access on your device if you do not want GPS data collected. This may limit location-based services.
California Resident Rights
Per CCPA, California consumers can request details on categories of personal information collected or disclosed for business purposes. You also have the right to request deletion of your data.
Changes to this Policy
We may occasionally update this Privacy Policy to comply with laws or reflect new features. Changes will be posted on this page. Please check back periodically for updates.
Contact Us
If you have any questions about our privacy practices or handling of your data, please contact our Data Protection Officer by email at [email protected] or by writing to:
Corsa® Tires
Attn: Data Protection Officer
400 Main Street
Akron, OH 44325
Privacy Policy Summary
To summarize key points:
- We collect personal information you provide to deliver services, make purchases, and enhance your experience. This may include contact details, vehicle data, location, payments, and submissions.
- Information allows us to complete transactions, make recommendations, improve our offerings, and communicate updates. We only share data as needed with affiliates and contractors to perform specified tasks.
- We employ security protections but cannot guarantee prevention of all data loss or misuse. We only retain personal information while reasonably necessary and legally required.
- You have options to access, edit, delete your data, opt out of communications, disable GPS collection, and other choices. Contact us with any privacy questions or concerns.
Thank you for trusting Corsa® Tires with your information. Our commitment is to be transparent and safeguard your data with care.